Freight forwarders think paperless port system ‘too aggressive’
But Mr Ofosu Appiah said not all is well with the new system. He said even the call center is not “top-notch”. “It has not got the capacity to escalate our issues,” he told host Winston Amoah. ‘Unorthodox places’ He claimed a short code made available to them for compliance was ineffective, recalling how they had resorted to some “unorthodox places” in having their concerns heard. He cited how sometimes the Institute had to go directly to the Office of the Vice President for concerns to be made known. “[But] we are still in talks with the Commissioner of CEPS.” He expressed confidence that the system, going forward, will work despite the initial hiccoughs, pledging their support to that effect. “At a point, it was the system which was rather frustrating us and not the other way round,” the Ghana Institute of Freight Forwarders’ boss said, adding that they support the vice presidents call that “within six months, we have to get things cleared within four hours”. By Emmanuel Kwame Amoh|editors.3news.com|Ghana Follow @kwame_amoh
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Emmanuel Kwame Amoh is an Online Editor with the current affairs team at Media General, operators of TV3 Ghana, editors.3news.com and more. Email: emmanuel.amoh@editors.3news.com