The Public Utilities Regulatory Commission (PURC) is ascertaining the liabilities and possibility of compensation to consumers in recognition of any loss occasioned by the erratic power supply being experienced across the country.
This follows the conclusion of preliminary investigations into the causes of the power supply challenges and system collapse in the supply chain.
The PURC indicated in a press release on Friday, May 7 that the erratic power supply and the low voltages especialy during peak hours were caused by a number of factors including technical challenges in the natural gas supply network, reduction in reactive power support in the mid-portion of the country and emergency upgrade and modification works on the National Interconnected Transmission System (NITS) to increase reactive power support and improve voltages in the mid-portion of the country.
PURC further urged consumers to report any case of damaged equipment to the nearest office of the Electricity Company of Ghana (ECG) or Northern Electricity Distribution Company (NEDCo) “for the appropriate action failing which the report may be forwarded to the PURC for redress”.
“The Commission assures key stakeholders and the general public of its commitment to protecting the interests of consumers and utility service providers.”
By Emmanuel Kwame Amoh|3news.com|Ghana