UMB thanks customers as it marks Customer Service Week

The management of the Universal Merchant Bank (UMB) has thanked all customers of the bank for their support all these years.

The bank acknowledged the trust reposed in it by the customers and assured that quality service will continue to be delivered.

“As we mark Customer Service Week, we want to say Thank You for choosing UMB as your trusted Dream Team for excellent banking service,” a brief statement on Monday, October 5 to mark the week said.

Similarly, the management of Stanbic bank, also noted that it had been a privilege to serve its customers.

“Dear Valued Customer, on the occasion of Customer Service Week, we at Stanbic Bank extend our appreciation for your loyalty and continuous patronage.

“It has been a privilege to serve you on this partnership journey. Thank you for choosing us. Happy Customer Service week!”

Customer Service Week (CS Week) is an international event celebrated annually during the first full week in October when customer-oriented organizations and institutions around the world recognize the importance of customer service excellence to their organizations.

The celebration started in the United States since the late 1980s. In 1991 the U.S. Congress proclaimed it a nationally recognized event.

Customer Service Week celebrations have since spread across the globe and in 2016 the Week was celebrated in all 50 U.S. states and 60 countries.

The range of organizations participating is equally broad, including leading financial, healthcare, insurance, manufacturing, retailing, hospitality, communications, not-for-profit, and educational organizations, as well as government agencies, and others.

By Laud Nartey||Ghana

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