Management of Marwako Fast Food Limited says it has been saddened by the sentencing of one of its staff, Jihad Chaaban, who was found guilty for assaulting a female staff early this year.
He was on February 28, this year, alleged to have assaulted the victim, Evelyn Boakye, for fidgeting with a blender and working slowly. Chaaban allegedly grabbed the neck of the victim angrily and dipped her face into a blender of blended pepper.
Chabaan was on Wednesday, August 2, convicted and sentenced to nine months imprisonment by a District Court in Accra after it found him guilty of assault and unlawfully causing harm.
But a statement issued by the management of the popular fast food said though it respects the judicial process, it is “naturally saddened by the latest twist” in the case.
“As management, we had hoped that the unfortunate and unacceptable misunderstanding between two of our staff members would have been settled amicably out of court, with all medical bills and compensation due the victim settled,” the statement said.
Notwithstanding, the management said it respects the judgement, assuring that the company will offer its support to both Mr Chaaban and the female staff who was assaulted.
“We will continue to support both Mr. Chaaban, if he decides to appeal, as well as madam Evelyn in her healing process,” it assured the two.
The statement said management of the company has since the incident taken steps to ensure that such unfortunate incident does not happen again at any of our four branches of the food joint.
It said seminars on internal relations, staff retreat, customer service delivery, interdepartmental communication and employer-employee relationship have started.
“Our staff is one of our cherished assets, and it is essential for our staff members, regardless of position, to continue to work in harmony in a peaceful and respectful environment,” it said.
It has meanwhile, expressed gratitude to all those who stood firmly behind the company in the wake of our well-publicised incident.
The company said: “We are particularly grateful to our loyal customers for their vehemence resistance of the attempt by some elements to damage our brand as a result of what happened”.
The incident, it said, has been a “learning curve” for everyone at Marwako, and would continue to improve and ensure the best for its staff members and patrons.