Expect more outages during peak hours – ECG warns

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The Electricity Company of Ghana (ECG) is warning its customers to brace themselves for more power outages during peak demand hours between 7 p.m. and 11 p.m.

ECG revealed in a social media post that 630 distribution transformers in communities across its operational zones are currently above capacity due to increased power consumption.

This, it claimed, might result in blown fuses and broken conductors, causing outages, particularly during the peak load time (7pm –11pm) in the affected locations.

“However, we wish to assure our customers that transformer upgrading, and new projects are on-going to relieve these transformers to ensure a more reliable power supply,” the post added.

“Customers within the underlisted communities/localities are therefore advised to report any localised outage or voltage fluctuations to the ECG Call Center on 0302-611611 (also available on WhatsApp) or reach us on our social media handles via ECGghOfficial (Facebook, Twitter, and Instagram) for prompt rectification,” it said.

The ECG called for the support and patience of affected customers as it continues to work to improve Ghana’s power distribution system.

Meanwhile, earlier this month, the Managing Director (MD) of the ECG, Samuel Dubik Mahama, in addressing the frequent power disruptions (dumsor), said the company was facing some maintenance issues.

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He claimed that because the company works with machines, they are prone to malfunction at any time, resulting in the problems people are facing.

“We are having major maintenance issues. The issue we are having now has nothing to do with fuel. You are relying on a power plant that is to give you about 360 megawatts then around 4 pm the gas emergency safety valve has a problem. What do you do? It is a machine,” he said.

In a related development, former President John Dramani Mahama and the NDC minority in Parliament have constantly insisted that the government releases a ‘dumsor’ schedule to aid businesses in planning.

Read the ECG statement below: