Bank of Africa on Friday, June 11, 2021, was awarded the best financial institution in the ‘Outstanding in Growth’ category. The event was organized by The Business Executive at Tang Palace Hotel.
The event was organized under the theme; “Enhancing financial sector operations. What the regulations should do in 2021 and beyond”. This unique award scheme aims to identify and publicly recognize financial intermediaries that stand out from their peers across a wide range of aspects of their core activities.
The ceremony had the Commissioner-General of the Ghana Revenue Authority (GRA), Rev. Ammishaddai Owusu-Amoah, presenting the award to the Deputy Managing Director, Business Development of Bank of Africa, Youssef Benrhafiane and Fatoumata Gakou, the Deputy Managing Director, Credit and Control.
The bank received a citation and a plaque from the organizers which they dedicated to their staff and customers. Mr. Benrhafiane expressed gratitude for the professionalism of staff who have made this award a reality.
He praised their customers for the continuous loyalty in doing business with them. He promised the customers of superior service delivery, he said this award challenges them to enrich their customer experience. He pledged the Bank’s commitment to provide the needed business advisory services needed to enhance the growth of the customers.
According to the organizers, BANK OF AFRICA was recognized and awarded due to the bank’s outstanding financial services to its customers before and during the outbreak of Covid-19.
At the Ghana Financial Intermediation Awards (GFI), 15 financial institutions and personalities were also recognized for their dedicated service and contribution in impacting the financial sector.
The other awardees include Alhaji Salamu Amadu (Chairman, Afro Arab Group), Mukesh Thakwani (CEO, B5 Plus LTD), Paul Atsu Fiawoo (General Manager Asubonteng Rural Bank LTD), TF Financial Services LTB, Asutifi Rural Bank, Bonzali Rural Banks LTD, Republic Bank Ghana PLC, BESSFA Rural Bank, Atwima Kwanwoma Rural Bank LTD, EV Micro-Finance LTD, CIDAN Capital Micro –Finance, Bidvest Micro-Finance LTD, The Mint Micro –Finance LTD and Kintampo Rural Bank.
Rev. Ammishaddai Owusu-Amoah, H.E Mrs Francess Virginia Anderson (High Commissioner of Sierra Leone), Mrs Jacqueline Dufie Mpare (Non-Executive Director, Financial Inclusion Forum Africa and Mrs Antoinette Kwofie (Executive Director of Finance and Regional CFO ABSA Bank) were special guests.
BANK OF AFRICA focuses and demonstrates commitment to developing deep relationships with customers which has enhances its customer experience. With a current branch network of 26 spread across six regions in Ghana, the bank’s expansion strategy is set to bring banking closer to its existing and potential clients.
BANK OF AFRICA is focused on providing exceptional services that afford clients convenience while meeting their banking needs. This has informed the bank’s continuous investment into technology to provide safe and secure banking and also improve customer experience.
With regards to positioning, the Bank is leveraging on its wide network across 4 continents, to build a strong synergies to position the brand as the Trade Bank of Africa.