Airtel Money and Tigo Cash will at the end of April 2018 merge and operate on one platform, operators of the mobile money have announced.
The move, which will give birth to AirtelTigo Money, is in line with the recent merger of the two telecom companies, Airtel and Tigo.
Chief Executive Officer of AirtelTigo, Roshi Motman, said the merger of the two mobile money platforms, would deliver superior customer experience.
The integration of the platforms, she explained, would allow customers do mobile money transactions across both Airtel Money and Tigo Cash wallets.
Both Airtel money and Tigo Cash customers would also be able to do seamless cash-in and cash-out at all AirtelTigo Money merchants and agents.
Speaking at a news conference in Accra, she said AirtelTigo Money would provide access to wider agent network, reduce customer’s cost of a transaction, and facilitate product innovation.
Roshi Motman said the company’s big focus remains digital and financial inclusion, revealing that “as a first step, we have rebranded Airtel Money and Tigo Cash into AirtelTigo Money”.
She indicated a lot of progress has been made and that they have signed an agreement with Mahindra Comviva, a global IT leader to help in the merger of Tigo Cash and Airtel Money on a secure and reliable platform.
On what the integrated platform would offer, Director for AirtelTigo Money, Edmund Barwuah, said customers would enjoy an expanded network and an agent base of over 30,000 across the country.
“We are developing very innovative products and services that will enrich customers experience,” he said.
Mr. Barwuah also said AirtelTigo Money has partnered with banks to ensure the creation of a cash-lite financial ecosystem, reduce the inherent risks associated with cash handling, as well as ensuring that agents always have access to working capital.
“We currently have 11 partner banks and we are going to grow that to 20 to enable customers to perform banking services”, he said.
He said the company will continue to invest in the mobile financial services and ensure that customers can have easy access to their money and the capacity to use e-money efficiently.